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Investor Document Management

Real estate document management software built for portfolios. Knox AI files 72+ document types per property automatically — closings, leases, insurance, mortgage statements, PM statements, tax bills, repair invoices.

Investor document management is the practice of capturing every document tied to a real estate portfolio (closings, leases, insurance, PM statements, mortgage statements, tax records, repair invoices) and linking each file to the right property and entity. DoorVault automates this with Knox Document Intelligence: upload a PDF or forward an email, and the AI classifies the document, extracts the data, and files it under the correct property — even when the file name carries no useful information.

72+ document types, auto-categorized per property

A real estate portfolio generates dozens of distinct document types. A 10-property landlord can easily accumulate 200+ documents per year between PM statements, insurance renewals, lease events, repair invoices, and tax records. DoorVault's Knox AI classifies each file into one of 72+ recognized types and links it to the correct property — every document becomes a structured record, not just a file.

Closing disclosure cost basis
Deed ownership
Settlement statement (HUD-1) cost basis
Lease agreement rent roll
Lease addendum rent roll
Move-in / move-out inspection deposit evidence
Landlord insurance declarations coverage
Umbrella policy declarations coverage
Mortgage statement balance, P&I
Mortgage payoff letter refi / sale
Property tax bill Schedule E
1099-MISC from PM tax
PM monthly statement income / expenses
Owner distribution cashflow
Repair invoice expense
Capital improvement receipt basis adjustment
Utility bill expense
HOA statement expense
Vendor W-9 1099 prep
Section 8 HAP contract subsidy

Each document is filed under the property's record automatically. Open a property and you see every closing, lease, insurance policy, mortgage statement, and repair invoice in one place — searchable by document type, date, vendor, or full-text content. No manual filing. No naming convention to memorize.

The pain: documents scattered across email, Drive, PM portals, local folders

Most investors do not have a documents problem. They have a scatter problem. Every property generates documents from a different source, each source has its own delivery channel, and after a few years the records that matter for taxes, insurance claims, refinancing, or sale are spread across half a dozen places.

Email. PM statements arrive as PDF attachments. Insurance brokers send renewals. Lenders email mortgage statements and payoff letters. Each thread becomes its own filing system, and finding the January 2023 PM statement across 18 properties means hunting through 200 emails.
Google Drive / Dropbox. Useful for storage, but the cloud doesn't read documents. Files get dropped into folders with whatever name they had when they were downloaded ("scan_2024_03_15.pdf"), and the folder structure decays the moment two people share access.
PM portals (AppFolio, Buildium, RentManager). Each property manager has their own portal, and documents live behind logins you only check during tax season. When you sell or refinance, exporting all historical documents from a PM portal is painful — sometimes impossible without a CSV export.
Local folders. The "Downloads" graveyard. Closing packages from 2019 and lease addendums from last quarter sit in a flat directory because there was no time to file them when they arrived.

When tax season hits, refinancing comes up, or an insurance claim needs documentation, you spend hours hunting across these surfaces. A consistent folder structure helps, but at 10+ properties manual filing breaks down. The fix is software that captures documents at the source and files them automatically.

How Knox Document Intelligence files everything automatically

Knox Document Intelligence is DoorVault's AI extraction layer. Upload a PDF or forward an email, and Knox classifies the document, extracts every relevant field, matches it to an existing property and entity, and files it. Every step that a careful investor does manually, Knox does in seconds.

1

Classify

The AI identifies which of the 72+ document types this file is — closing disclosure, lease, PM statement, insurance declaration, mortgage statement, tax bill, repair invoice, etc. The classification drives which fields get extracted and where the document lands.

2

Extract

Knox reads structured data out of the document: addresses, dollar amounts, dates, parties, loan numbers, policy numbers, account numbers. A closing disclosure produces purchase price and closing costs. A PM statement produces transactions. An insurance declaration produces coverage limits, premium, and renewal date.

3

Match

The extracted address (or account number, or property name) is matched against your existing properties. If the document references a property already in your portfolio, it files there. If it's a new property, Knox can create the property record from the document itself.

4

Apply

The structured data flows into the right places. Closing disclosures populate cost basis. PM statements create transactions. Insurance declarations update policy records. The document and the data it contains are linked — you can always click back to the source.

The document IS the data source

Most software treats documents as attachments — files you store next to a record. DoorVault treats documents as the source of truth. Every field on every property record is traceable back to a closing disclosure, lease, or statement. If a number looks wrong, click into the document that produced it.

Knox Email Inbox: forward and forget

Every DoorVault account gets a unique forwarding address — your Knox Email Inbox. Forward an email from your property manager, lender, or insurance broker to that address and Knox AI processes every attachment, classifies each one, identifies the property, and files them automatically.

The Knox Email Inbox solves the "email graveyard" problem at the source. Instead of asking your CPA to chase down attachments at tax time, you set up a forwarding rule once: any email from [email protected] gets routed to Knox. From that point forward, PM statements file themselves the moment they arrive.

Cloud sync: Dropbox and Google Drive

If you already have a folder structure on Dropbox or Google Drive, you don't need to abandon it. DoorVault's two-way cloud sync keeps documents consistent in both places. Files added to your cloud folder get processed by Knox AI and filed in DoorVault. Documents added inside DoorVault sync back to the cloud folder, so your existing backup workflow keeps working.

This matters for two reasons. First, redundancy: if DoorVault ever has an outage, your documents still live in Dropbox or Drive. Second, bridge: existing portfolios with thousands of legacy documents can sync into DoorVault gradually instead of needing a one-time migration. Knox processes new files as they appear in the synced folder.

Use cloud sync alongside the Knox Email Inbox

The Knox Email Inbox captures documents arriving by email. Cloud sync captures documents you save manually or that arrive through other channels (downloads, scans, shared folders). Together they cover every entry point — every document ends up filed correctly without you thinking about it.

Document expiration tracking, presigned URLs, and secure storage

Once documents are organized and filed, the system needs to do three more things: track when policies and leases expire, share documents securely with CPAs and lenders, and store everything safely.

Expiration tracking

Knox extracts expiration dates from leases, insurance policies, inspection reports, vendor certificates, and warranties. DoorVault then tracks every upcoming expiration on a portfolio-wide calendar. Insurance policy renews in 30 days? Lease expires next quarter? You get a notification before it becomes a problem.

Presigned URLs for secure sharing

When your CPA needs the 2024 closing disclosure, your lender needs the current insurance declaration, or your attorney needs a specific lease, DoorVault generates a short-lived presigned URL. The link expires automatically after the configured window, so a document you shared once doesn't end up indexed somewhere it shouldn't be.

Secure storage

All documents are encrypted at rest. Sensitive fields (account numbers, social security numbers on tax forms) are encrypted at the column level inside the database. Access is scoped per household, so a co-owner or accountant only sees what you've explicitly granted access to.

What this looks like in DoorVault

Investor document management is one of the core jobs DoorVault automates. Open any property and you see every document filed under it — sortable by type, date, or vendor — with the data extracted from each one already populating your dashboards, tax reports, and equity calculations.

Upload up to 27 documents at once. Knox processes them in parallel, classifies each one, extracts the data, and files it under the correct property.
Forward emails from PMs, lenders, and insurance brokers to your Knox Email Inbox. Attachments file themselves the moment they arrive.
Two-way Dropbox and Google Drive sync. Existing folder structures keep working; new files get processed automatically.
Expiration tracking on policies, leases, inspections, and vendor certificates. Notifications before renewals come due.
Presigned URLs for secure sharing with CPAs, lenders, and attorneys. Links expire automatically.
Encrypted-at-rest storage with column-level encryption on sensitive fields. Per-household access control.

Try DoorVault free

Start with a single property and a handful of documents to see Knox in action. Upload a closing disclosure, a lease, and a PM statement and watch the data appear on your dashboard. No credit card required.

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Stop hunting for documents

DoorVault reads every document, files it under the right property, and surfaces the data on your dashboards. Closings, leases, PM statements, insurance, mortgage, taxes — handled.

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