Your owner statement can balance to the penny and still be wrong. A renewal billed as a new lease fee. A reserve top up booked as an expense. A repair charged twice across two months. Knox reads every line and tells you what the statement is not telling you.
To audit a property manager's statement, check four things: that the rent collected matches the lease, that the management fee equals your agreed percentage of the rent collected, that every expense line is real and billed only once, and that gross rent minus fees minus expenses equals the net disbursement that hit your bank. DoorVault reads every line of your statement and runs all four checks automatically, then shows you the exact lines that do not hold up.
A statement can add up perfectly and still cost you money. The total ties because the error is inside one of the lines, not in the arithmetic. These are the patterns Knox looks for on every statement you upload.
| What Knox flags | How it shows up on your statement | What it costs you |
|---|---|---|
| A fee that looks high for the rent | The management fee charged is more than your agreed percentage of the rent actually collected. | You pay a rate you never agreed to, every single month. |
| A line that reads like a duplicate | The same repair or charge appears twice, often split across two months so it is easy to miss. | You pay for one expense two times. |
| A renewal billed as a new lease | An existing tenant renews, but the statement charges a full new tenant leasing fee. | You lose most of a month of rent on a tenant who never left. |
| A reserve top up booked as an expense | Money moved into your own reserve account is counted as a cost instead of as cash you still hold. | Your net income reads lower than it really is. |
| Rent that does not add up | The rent collected on the statement does not match the lease or the units that were occupied. | Missing or short rent slips by unnoticed. |
| A disbursement that does not tie | Gross rent minus fees minus expenses does not equal the amount deposited to your bank. | You cannot tell where the gap went. |
Here is a single month on one property. The bottom line ties, so a quick glance reads as clean. Knox does not glance. It reads every line.
Illustrative example with rounded figures. Not a real owner statement.
The audit runs inside DoorVault on the same engine that reads statements for investors every day. It is read only. Nothing about your portfolio changes until you decide it should.
A PDF or an image of a single monthly statement from your property manager. No spreadsheet, no manual entry.
It pulls out the rent collected, each fee, each expense, any reserve activity, and the net disbursement, then runs the four checks across all of it.
Plain language, your numbers, the specific lines highlighted. If the statement ties and every line holds up, Knox tells you that too. A clean statement is a real answer.
Start free with 2 properties and full Knox features. Upload a statement and see what it finds. No credit card required.
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